Extensive resources are allocated to provide the
training seminars. Unless extreme circumstances
occur, such as blizzards, earthquakes, firestorms,
etc., we will provide training as scheduled.
Reschedules and cancellations may not be done less
than three working days prior to the seminar date.
Reschedules:
In order to accommodate a student schedule
change, we will reschedule a student once, free of charge, no
less than 3 working days prior to the seminar. There is a
50% fee for subsequent reschedules.
100% refund........up to 7 working days prior to seminar
date
50%...................4 working days prior to seminar
date
0%....................less than 3 working days prior to
seminar date
Reschedules due to improper books:
The required references are listed on invoices and
directions. All
students are informed of the material prior to
class. As such, we reserve the right to charge an
administrative reschedule fee of $50 for any student who
must reschedule due to not having the correct reference
books or not obtaining the reference books in time for the
scheduled seminar.
Cancellation more than 7 working days prior to start of a
course:
No charge.
Cancellation 7 working days or less prior to the start of a
course:
Registrants who fail to appear (no shows), or cancel
attendance , will be invoiced the full tuition fee.
Should a confirmed participant be unable to attend and
wishes to substitute their seat at the seminar with another
individual, a request must be made to the Contractors
Institute prior to the start of the seminar and the
substitution may be accepted at no charge.
Support:
We
want our students to pass and will work with candidates who
are not successful passing the exam either by telephone or
through free retakes of the seminar. Our students must
take the exam first before returning to class. This way,
Contractors Institute will be able to help with specific
test content areas that were problematic. We will provide
this service for six months from the date of the first
seminar. After the six-month mark, new registration will be
required. Prior students who have not taken the exam and
wish to return to class will be required to pay a 50%
registration fee.
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